💳 Booster Buddy – Refund & Verification Policy

Welcome to Booster Buddy. Please read our Refund & Verification Policy carefully before making any purchase.

🔐 Payment Verification

All payments made through Booster Buddy are subject to verification before Coins, Diamonds, or any digital services are credited.

Verification may include:

1. Successful payment confirmation
2. Transaction ID verification
3. Payment gateway confirmation
4. Manual review (if required)

Orders may remain pending until verification is completed.

⏳ Processing Time

Most orders are processed instantly.

However, during high traffic or technical issues, verification may take up to 24 hours.

Please do not make duplicate payments while your order is under verification.

💎 Digital Products Policy

Coins, Diamonds, and all digital services are non-physical digital products.

Once successfully credited to your account, they cannot be returned, exchanged, or refunded.

💰 Refund Eligibility

A refund may only be considered if:

1. Payment was successful but Coins/Diamonds were not delivered.
2. The transaction failed but the payment was deducted.
3. A duplicate payment was made for the same order.
4. A technical error occurred on our side.

Refund requests are reviewed individually.

❌ Refunds Will NOT Be Provided If

Refunds are not available in the following situations:

1. You entered the wrong User ID.
2. You purchased the wrong package by mistake.
3. You changed your mind after purchase.
4. Coins or Diamonds have already been delivered.
5. Account suspension due to violation of our Terms of Use.
6. Loss caused by sharing your account credentials.
7. Issues caused by third-party services or payment providers after successful delivery.

🧾 Verification Documents

To process a refund or investigate a payment issue, we may request:

1. Payment Screenshot
2. Transaction ID
3. Order ID
4. Registered Email Address
5. User ID
6. Payment Date & Time

Failure to provide the required information may delay or prevent verification.

💳 Refund Timeline

If your refund request is approved:

1. Refunds will be processed through the original payment method whenever possible.
2. Processing time depends on your payment provider or bank.
3. Booster Buddy cannot control bank processing times.

⚠️ Fraud Prevention

Booster Buddy reserves the right to:

1. Reject suspicious transactions.
2. Cancel fraudulent orders.
3. Suspend accounts involved in payment abuse or chargebacks.
4. Request additional verification for high-value purchases.

📩 Contact Support

If you experience any payment or verification issue, please contact our support team with complete transaction details for faster assistance.

✅ Policy Updates

Booster Buddy may update this Refund & Verification Policy at any time without prior notice.

Continued use of the app indicates your acceptance of the latest version of this policy.

Acknowledgement

By purchasing Coins, Diamonds, or any digital service through Booster Buddy, you confirm that you have read, understood, and agreed to this Refund & Verification Policy.